7 STEP PROCESS

WHAT TO EXPECT

Here at Washington Outdoor Lighting, we don’t sell lights. We sell experiences. We have developed a tried and true 7 step system to make the process from the first handshake to well beyond the last light fixture being installed a truly unforgettable experience. You will be able to entertain guests, enhance your property, and enjoy your outdoor lighting system for years to come. No one likes making a purchase decision and being left in the dark. With this, you will know exactly what to expect when working with Washington Outdoor Lighting.

STEP 1

INITIAL CONSULTATION

THIS IS WHERE WE LEARN ABOUT YOU AND YOUR WANTS AND NEEDS IN A LIGHTING SYSTEM WHILE YOU LEARN ABOUT US, OUR COMPANY, AND OUR PROCESS. FROM HERE WE’LL DESIGN A CUSTOM OUTDOOR LIGHTING SYSTEM SPECIFIC TO YOUR HOME.

STEP 2

DESIGN & PROPOSAL

NEXT, WE REVIEW YOUR CUSTOM LIGHTING DESIGN AND SHARE PROPOSALS WITH YOU. WE OFFER GOOD, BETTER, AND WOW! OPTIONS AND DISCUSS WHICH ONE IS BEST FOR YOU.

STEP 3

NIGHTTIME DEMO

THIS IS A COMPLIMENTARY SERVICE WE PROVIDE SO YOU CAN SEE YOUR OUTDOOR LIGHTING DESIGN ON YOUR OWN HOME AT NIGHT USING THE ACTUAL PRODUCTS THAT WE WILL BE INSTALLING. EXPERIENCE THE WOW! FACTOR BEFORE MAKING ANY PURCHASE DECISIONS.

STEP 4

AGREEMENT

AT THIS STAGE WE’LL MAKE ANY ADJUSTMENTS, FINALIZE ALL PROJECT DETAILS, SCHEDULE AN INSTALL DATE, SIGN A CONTRACT, AND COLLECT A DEPOSIT. THEN ALL YOU NEED TO DO IS WAIT ANXIOUSLY!

STEP 5

DELIVERY

YOUR INSTALLATION WILL BE COMPLETED BY OUR TEAM OF FRIENDLY LIGHTING EXPERTS WITH A FOCUS ON OPEN COMMUNICATION BETWEEN YOU, THE DESIGNER, AND THE REST OF THE INSTALL TEAM. OUR CREWS ARE TOP NOTCH AND WILL LEAVE YOUR PROPERTY LOOKING EVEN BETTER THAN IT DID BEFORE THEY GOT THERE. JUST ASK PAST CLIENTS.

STEP 6

FOLLOW UP

AFTER THE INSTALL WE WILL DO AN ON SITE WALKTHROUGH TO REVIEW YOUR LIGHTING SYSTEM AND MAKE ANY NEEDED ADJUSTMENTS. FROM HERE, WE’LL DO SIX MONTH AND TWO YEAR CHECK UP TO KEEP YOUR SYSTEM RUNNING SMOOTHLY. IF ANYTHING EVER HAPPENS YOU CAN CONTACT US TO GET IT TAKEN CARE OF PROMPTLY.

STEP 7

REFERRALS & REVIEWS

BEING A CLIENT OF WASHINGTON OUTDOOR LIGHTING LETS YOU UTILIZE OUR EXTENDED LIST OF PROFESSIONAL CONTACTS FOR OTHER PROJECTS YOU MAY HAVE. YOU CAN ALSO HELP US GROW BY REFERRING US TO OTHERS AND SHARING YOUR 5 STAR EXPERIENCE ONLINE.

TRANSFORM YOUR HOME TODAY.